HOW TO PLACE AN ORDER? Once you have finished adding items to your Cart, simply click the “Check Out” button on the Shopping Bag page and we will guide you through the check out process.
WHICH METHODS OF PAYMENT DO YOU ACCEPT? We accept credit cards, debit cards and Paypal (via PayPal).
HOW SAFE IS MY PERSONAL INFORMATION? Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the check out process. For more information on how we secure and use your information, please consult our Privacy Policy.
HOW DOES SHIPPING WORK? We partner with global merchants and artisans in order to provide you the best prices and the most interesting products. This means that your order is shipped from global areas such as Germany, USA, Thailand, Tibet, China, India, etc. Because we ship directly from our partners in these countries, your item may take 7-30 days to arrive. Please do not panic if it does not show up immediately, it's on its way :) We offer international shipping options too! For more information on shipping check out our shipping page.
CAN I CANCEL AN ORDER? We have implemented a strict no refund policy for all purchases. Once a transaction is completed, it is considered final and non-refundable. We encourage customers to carefully review their orders before making a purchase decision. However, if you encounter any issues or concerns with your purchase, please contact our customer support team, and we will be happy to assist you in finding a satisfactory resolution."